Last Updated: 15 Dec 2025
ThetaGold Fitness (“TGFIT,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information. This Privacy Policy applies to all information collected through our website, mobile applications, SMS/text message programs, coaching programs, and any other products or services (collectively, the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
A. Personal Information
– Name
– Email address
– Phone number
– Mailing address
– Date of birth (optional for program customization)
B. Health & Fitness Information
– Weight, body fat %, skeletal muscle
– Health history you choose to share
– Fitness goals, progress, and meal logs
C. Payment Information
– Billing details
– Credit/debit card information (processed through secure third-party payment platforms; we do not store card numbers)
D. Technical Data
– IP address
– Browser type and version
– Device information
– Cookies and tracking data
E. SMS/Text Messaging Data
– Phone number
– Message interaction data (delivery, open, and response metrics)
2. SMS/TEXT MESSAGE PROGRAM (TCR COMPLIANT)
By opting into ThetaGold Fitness SMS/text notifications, you agree to receive messages related to coaching, reminders, accountability, program announcements, and promotional offers.
Opt-In: Consent may be provided through website forms, keywords, checkboxes, or verbal agreement. Consent is never a condition of purchase.
Opt-Out: Text “STOP” at any time. You will receive a confirmation message.
Help: Text “HELP” or email support@thetagoldfitness.com.
Message Frequency: 1–12 msgs/week. Standard rates apply.
Data Sharing: We do not sell or rent mobile information. Data is shared only with trusted vendors or if required by law.
3. HOW WE USE YOUR INFORMATION
– Deliver coaching and fitness services
– Personalize programs
– Send SMS reminders and messages
– Improve services
– Ensure legal compliance
4. HOW WE PROTECT YOUR INFORMATION
We use encryption, secure servers, restricted access, and regular audits.
5. HOW WE SHARE INFORMATION
Shared only with service providers, partners, and legal authorities when required. Never sold.
6. COOKIES & TRACKING
We use cookies and analytics. Users may disable cookies in browser settings.
7. DATA RETENTION
Data is stored only as long as needed for service and legal compliance. Request deletion via email.
8. CHILDREN’S PRIVACY
Not intended for individuals under 18.
9. YOUR PRIVACY RIGHTS
You may request access, correction, deletion, or withdrawal of consent by contacting support@thetagoldfitness.com.
10. CHANGES TO THIS POLICY
Updates will be posted with a new effective date.
11. CONTACT US
ThetaGold Fitness
Washington, DC
Email: support@thetagoldfitness.com
Phone: (202) 869-3769
12. By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from ThetaGold Fitness. This includes SMS messages for conversations (external), conversations (between employees). Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If you have consented to receive text messages from ThetaGold Fitness, you may receive messages related to the following:
Conversation external
Conversation between employees
Example: “Hello, this is a friendly reminder of your upcoming training session with Carlos Fenwick at 1331 Maryland Ave, SW Washington, DC 20024 on January 9, 2026 at 5pm. You can reply STOP to opt out of SMS messaging from ThetaGold Fitness at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 20
SMS messages per week related to your [appointments/billing, etc.]
Example: “Message frequency may vary. You may receive up to 20 SMS messages per week regarding your appointments or account status.”
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from ThetaGold Fitness in the following way:
By submitting an online form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling or texting (202) 869-3769.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary
